Customer Support

Support

Effective Date: July 1, 2026

1. Contact Us

Have a question, feedback, or need help with the Oji Ramen app or your loyalty account? Our support team is here to help.

  • Email: support@pryzma.in

2. What We Can Help With

  • Account access, registration, or login issues
  • Questions about loyalty tiers, visit tracking, or rewards
  • Issues redeeming a discount or voucher
  • Requests related to your personal data or account deletion
  • General feedback about the app or in-store experience

3. Response Time

We aim to acknowledge all support requests within 48 hours and resolve them within 7 business days.