Customer Support
Support
Effective Date: July 1, 2026
1. Contact Us
Have a question, feedback, or need help with the Oji Ramen app or your loyalty account? Our support team is here to help.
- Email: support@pryzma.in
2. What We Can Help With
- Account access, registration, or login issues
- Questions about loyalty tiers, visit tracking, or rewards
- Issues redeeming a discount or voucher
- Requests related to your personal data or account deletion
- General feedback about the app or in-store experience
3. Response Time
We aim to acknowledge all support requests within 48 hours and resolve them within 7 business days.